ISO/IEC JTC 1/SC 40/WG 2

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ISO/IEC JTC 1/SC 40/WG 2 refers to a specific working group within a joint technical committee.

ISO/IEC JTC 1/SC 40/WG 2 is a Working Group dedicated to developing international standards related to IT service management (ITSM). IT service management refers to the practices, processes, and policies that help organizations deliver and manage IT services to meet customer needs and business objectives effectively and efficiently.