ISO 22458:2022

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"ISO 22458:2022 - Consumer vulnerability — Guidelines for organizations to address consumer vulnerability."

ISO 22458:2022 provides guidelines for organizations to help them address and support consumer vulnerability. It focuses on ensuring that organizations take appropriate measures to protect and assist consumers who may be vulnerable in certain situations. This includes offering protections and considerations to consumers who are at risk of being disadvantaged or harmed due to factors such as age, disability, economic situation, or other personal circumstances.