ISO/IEC TS 20000-5:2022

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ISO/IEC TS 20000-5:2022 is a technical specification that supports organizations in managing networked services and provides guidance for implementing a Service Management System (SMS) based on ISO/IEC 20000-1 and ISO/IEC 20000-2.

ISO/IEC TS 20000-5:2022 is a technical specification that provides guidance for organizations on how to apply service management principles and practices in the context of a service management system (SMS), particularly when aligned with ISO/IEC 20000-1 and ISO/IEC 20000-2.