ISO 21388:2020

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ISO 21388:2020 is an international standard focused on hearing aid fitting management (HAFM) services. It outlines the processes and procedures for HAFM, including aspects like client profiling, follow-up, and system requirements, aiming to ensure high-quality care for individuals with hearing impairments. Essentially, it provides a framework for how hearing aid professionals should manage the process of fitting and providing hearing aids to their clients.